Frequently Asked Questions

UE Chemicals is a specialty chemical manufacturer and supplier based in Bangkok, Thailand. We produce and distribute industrial-grade Caluanie Muelear Oxidize, Red Liquid Mercury, and Silver Liquid Mercury for legitimate industrial, scientific, and research applications worldwide.

Our headquarters and manufacturing facility are located in Bangkok, 10110, Thailand. We serve customers globally with international shipping to all continents.

UE Chemicals is both a manufacturer and direct supplier. Our products are produced in our own facility, ensuring full quality control from production to delivery.

We serve metalworking, mining, chemical manufacturing, scientific research, electronics, medical equipment, and precious metal recovery industries.

UE Chemicals has been supplying industrial chemicals to clients worldwide, building a reputation for quality, safety, and reliable service.

We offer three specialty chemicals: Caluanie Muelear Oxidize (liquid oxidizer for metalworking), Red Liquid Mercury (Sb₂O₇Hg₂, for research and specialized applications), and Silver Liquid Mercury (99.99% purity elemental mercury for instrumentation and extraction).

Caluanie Muelear Oxidize is used in metalworking, mineral extraction, chemical manufacturing, and industrial refining. It is a powerful oxidizing agent that breaks down metals and minerals efficiently.

Our Silver Liquid Mercury is certified at 99.99% purity (4N grade), verified by our in-house laboratory with a Certificate of Analysis (COA) included with every order.

We can provide small sample quantities for qualified buyers. Contact our sales team to discuss your requirements and we will arrange sample delivery.

Red Liquid Mercury has a density of approximately 20.2 g/cm³, making it one of the densest commercially available chemical compounds.

Contact us via email, or the contact form with your product, quantity, and destination. We'll send a Proforma Invoice within 24 hours with pricing, shipping costs, and payment instructions.

We accept bank wire transfers and cryptocurrency payments. Payment details and instructions are included in the Proforma Invoice.

Minimum order quantities vary by product. Contact our sales team for current MOQ information and pricing for your specific requirements.

Yes, we offer significant volume discounts for bulk and wholesale orders. Our wholesale program includes dedicated account management, priority shipping, and competitive pricing.

Yes, we provide detailed Proforma Invoices with product pricing, shipping costs, delivery timeline, and payment instructions before you commit to an order.

Yes, we ship worldwide from Bangkok, Thailand to all continents — Europe, Asia, Africa, North America, South America, and Oceania — using licensed hazardous materials carriers.

Delivery times vary by destination: EU 3-7 business days, UK 5-10 days, North America 7-14 days, Asia & Middle East 10-21 days, Africa & Oceania 14-25 days. Tracking is provided for all shipments.

All products are shipped in UN-specification containers with proper hazmat labeling, tamper-proof sealing, and full transport documentation. We comply with ADR (road), IMDG (sea), and IATA (air) regulations.

Yes, tracking information is provided for all shipments. You will receive tracking details once your order is dispatched from our facility.

Yes, all shipments are fully insured against loss and damage during transit for your complete peace of mind.

Every order includes a Safety Data Sheet (SDS), Certificate of Analysis (COA), and Technical Data Sheet (TDS). SDS documents are available in multiple languages upon request.

All our chemical products require appropriate PPE including chemical-resistant gloves, safety goggles, lab coats, and in some cases, respiratory protection. Specific requirements are detailed in the product SDS.

All chemicals should be stored in cool, dry, well-ventilated areas away from direct sunlight, heat sources, and incompatible materials. Containers should be kept tightly sealed when not in use.

Evacuate the area, ensure adequate ventilation, and use appropriate spill containment kits. Mercury spills require specialized mercury spill kits — never vacuum mercury. Detailed procedures are in the product SDS.

Yes, all our products fully comply with EU REACH Regulation (EC) No. 1907/2006. Substances are registered and documented per European Chemical Agency (ECHA) requirements.

Yes, batch-specific Certificates of Analysis (COA) are included with every order, detailing purity, trace elements, density, and physical properties verified by our laboratory.

We maintain ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), and ISO 45001:2018 (Occupational Health & Safety) certifications, plus full REACH and CLP compliance.

Yes, we fully comply with the EU Mercury Regulation (EU 2017/852 and amendments). All mercury products are sold only for legitimate, permitted uses.

Yes, we can provide custom documentation including end-use certificates, customs declarations, and translated SDS documents to meet your specific regulatory requirements.